Hospital Policies

Appointment Arrival and Cancellation Policy

Please call 24 hours in advance to cancel an appointment to avoid the $75.00 cancellation fee.

Patient Arrival Policy

Please arrive 5 minutes early to your scheduled appointment time. Arriving late may result in the loss of that appointment time and will need to be rescheduled for a different day.

For your protection and that of others, all dogs must be on a leash (no flexi leads) and properly controlled while in the waiting area and exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, AmEx, Discover, Care Credit, Personal checks and Cash.