Hospital Policies

Appointment Arrival and Cancellation Policy

Please call 24 hours in advance to cancel an appointment to avoid the $83.00 cancellation fee.

Patient Arrival Policy

Please arrive 10 minutes early to your scheduled appointment time. Arriving late may result in the loss of that appointment time and will need to be rescheduled for a different day.

For your protection and that of others, all dogs must be on a leash (no flexi leads) and properly controlled while in the waiting area and exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, AmEx, Discover, Care Credit, Personal checks and Cash.